Marilyn Suttle

Quotes

• “People who work in an environment where doing their best is recognized have a better chance of feeling good about their ...”
• “When you depersonalize abrasive behavior and see it as a call for help you become a catalyst for the best kind of change...”
• “When you give appreciation IN ORDER TO get something– it's manipulation and people can sense it. Appreciate genuinely.”
• “Do an evening review at the end of the day to reflect on what went well, and what you'd do differently next time.”
• “When you’re busy, avoid taking the quickest action. Instead make the extra effort to truly serve the customer.”
• “Optimists move through life with a happy exterior. What happens on the inside shows up on the outside.”
• “Notice the difference between being in control and needing control.”
• “Moods can be contagious. Don't catch or spread a bad mood.”
• “Truth builds trust.”