W. Edwards Deming

Quotes

• “The prevailing - and foolish - attitude is that a good manager can be a good manager anywhere, with no special knowledge...”
• “Profit in business comes from repeat customers, customers that boast about your project or service, and that bring frien...”
• “It is not necessary to change. Survival is not mandatory.”
• “All anyone asks for is a chance to work with pride.”
• “Whenever there is fear, you will get wrong figures.”
• “Learning is not compulsory... neither is survival.”
• “A bad system will beat a good person every time.”
• “You should not ask questions without knowledge.”
• “Lack of knowledge... that is the problem.”
• “Quality is everyone's responsibility.”
• “I am forever learning and changing.”
• “We are here to make another world.”
• “Quality is pride of workmanship.”