active-listening Quotes
Quotes about active-listening
27 quotes
- “Have you ever had a legitimate complaint as a customer which made you angry, upset, or frustrated? How was it “handled?"...” — Susan C. Young
- “If you have ever experienced this type of unprofessional treatment, I doubt you would even consider giving them business...” — Susan C. Young
- “To make matters even more complicated, research has shown that we remember only 25-50 percent of what we hear. This incl...” — Susan C. Young
- “Now let’s look at the flip side. When a diligent and caring person receives your complaint, they have the power to turn ...” — Susan C. Young
- “When you are mindfully focused, the person with whom you are communicating feels that you are making them a priority—tha...” — Susan C. Young
- “Listening is one of the finest ways to demonstrate our love for another human being. How many marriages could be saved, ...” — Susan C. Young
- “Become keenly aware of these three layers to discover whether you're listening with interest and intent for excellent co...” — Susan C. Young
- “This method enabled me to expand my territory and create a strong network of loyal customers for referrals and repeat bu...” — Susan C. Young
- “Think about the people in your life with whom you have the most engaging dialogue—the ones who will listen to you and co...” — Susan C. Young
- “Listening is one thing; however, ACTIVE listening is quite another. The first is a passive act which does not require gr...” — Susan C. Young
- “When my son Nick was five years old, he was sitting at the kitchen bar while I prepared dinner. In typical busy mother f...” — Susan C. Young
- “Being PresentYears ago, I attended a conference where the keynote speaker encouraged everyone to BE HERE NOW! It grabbed...” — Susan C. Young
- “For sixteen years, I had a spectacular real estate career in Tallahassee, Florida. I loved receiving telephone inquiries...” — Susan C. Young
- “Active listening is the ultimate "Golden Rule" for sensational customer service. Just as the important people in your li...” — Susan C. Young
- “Active listening is not only a matter of making yourself available to hear someone talk, but it is showing the sender, p...” — Susan C. Young
- “Your heightened awareness of their perceptions, experiences, emotions, and personality styles can reveal why they feel t...” — Susan C. Young
- “The process of attentive listening makes the other person feel important, valued, and heard. For Nick, listening was, an...” — Susan C. Young
- “Think of the communication that takes place in your own life on a continuous basis—at home, at work, with friends, and b...” — Susan C. Young
- “If the skill of participatory listening came effortlessly and easy for everyone, there would not be so many misunderstan...” — Susan C. Young
- “While active listening is crucial for optimal communication, we are faced with a dilemma which can perplex even the sinc...” — Susan C. Young
- “When you become an actively engaged listener, you will develop the mindful awareness that active listening involves mult...” — Susan C. Young
- “Listening actively confirms for people that you are positively receiving and thoroughly understanding the message they a...” — Susan C. Young
- “Becoming an empathetic listener helps you to better understand how another person feels and why they communicate as they...” — Susan C. Young
- “Active listening is key to all healthy and effective communication, however, it doesn't necessarily come easily.” — Susan C. Young
- “Active listening requires being fully present and engaged in the moment.” — Susan C. Young
- “You cannot truly listen to anyone and do anything else at the same time.” — M. Scott Peck
- “Active listening is one of the best services a company can provide.” — Susan C. Young